terms
AnD conditions

Golden Synthetic Turf Terms

1.
All sales are final. There will be no refund after artificial turf is cut to size unless there is a defect in the product itself. In that case, the 16 Year Warranty will replace the product or refund the buyer. (Note: This warranty does not cover damages done during installation. It is also the buyers’ responsibility to notify Golden Synthetic Turf if there is a defect on the product itself before the installation.)
2.

Purchase must be paid in full before the cut is made on the artificial turf. No Exceptions.

3.
The minimum cut Golden Synthetic Turf is willing to work with is 300 square feet. It is also the buyers’ responsibility to make sure they give the correct square footage before purchasing. Golden Synthetic Turf will recommend that the buyer add at least a couple more feet to their artificial turf before purchasing. If the buyer refuses to go with that advice and come up short, that is the fault of the buyer and not Golden Synthetic Turf. If extra cuts are required, then the buyer needs to purchase more.
4.

They need to purchase in full before the cut is made on the artificial turf. No exceptions.

5.

The minimum cut Golden Synthetic Turf is willing to work with is 300 square feet. It is
also the buyers’ responsibility to make sure they give the correct square footage before
purchasing. Golden Synthetic Turf will recommend that the buyer add at least a couple
more feet to their artificial turf before purchasing. If the buyer refuses to go with that
advice and come up short that is the fault of the buyer and not Golden Synthetic Turf. If
they require extra cuts then the buyer needs to purchase more.

6.

Delivery will take between 1 to 5 business days, once order is received, if there is an issue or a hold up on the delivery Golden Synthetic Turf will notify the buyer directly when the delivery will be delivered.

7.

Once the artificial turf is delivered, the buyer should be aware that the delivery guys will drop off the turf in front of the delivery address. The delivery guys will not drop the turf in the house, garage or side of the house for legal reasons they will be dropped off either the front porch, driveway, or front door.